Web Privacy Policy

Web Privacy Policy

Thank you for visiting the web sites of the Chattanooga Allergy Clinic web site. Your personal privacy is important to us. To better protect your privacy, this notice explains how we collect and use your personal information.

Collection and use of personal information

Our web site provides you with the opportunity to voluntarily submit forms to request additional information about the Chattanooga Allergy Clinic site, and any other web site managed by CAC or its affiliates, hereafter referred to as "the CAC site." In the course of these transactions, you may provide us with personal demographic information or possibly detailed medical information. We use the information you provide solely to help us respond to your request. As part of researching or fulfilling your request, your information may be shared with other CAC employees. All employees of CAC sign confidentiality agreements as part of our employment policy to ensure that any private information encountered through the course of their work is treated with the utmost respect.

At no time will we or our business associates sell, rent, loan, trade or lease any information collected on our site. However, please note that we may need to use this information within the CAC family of affiliate companies or with a third party vendor to perform administrative, technical, or other functions that help us provide service to you specifically. We seek to hold third party vendors to the same privacy practices as CAC.

Except as noted above, CAC will not release individualized information to another party unless required to do so by government authorities, legal processes, or otherwise required by law.

Any personally-identifiable information collected through the web site is not stored on the web site, but will go to back office systems in the same manner that information from paper forms submissions and phone calls to customer service are currently handled. The information is used as defined above. As a standard practice, as described below, we collect general statistical information on the content viewed which is used to help us provide better service to you.

Collection and use of other information: Cookies

When you visit our web site, we collect certain information that does not identify you personally, but provides us with "usage data." In particular, our web site collects and stores the following information:

  • The IP address of the computer used to access our site;
  • The date and time our site was accessed from the IP address; and
  • The pages visited from the IP address.

This information is used to measure the number of visitors to the different sections of our site and to help us make our site more useful to our visitors. Please note that we do not track or record information about individuals and their visits. We do not place "cookies" on your computer to track your web activity.You have the right and ability to exit the CAC sites at any time and not remain in active session. If you choose to remain in session on our site, you implicitly consent to our privacy and security policies.

E-mail

Please note that individualized information transmitted via e-mail correspondence between you and CAC, our staff and our providers is not encrypted. As a result, such e-mail correspondence may be accessed and viewed by other Internet users without your knowledge and permission while in transit. For that reason, to protect your privacy, if you have concerns about your treatment, or questions that would involve the communication of confidential information, please call us at (800) 600-7551 or (865) 584-8588.

Security

A range of security features protects the privacy of any individualized information you provide over CAC's web sites.CAC also uses physical, electronic and procedural safeguards to protect any personally identifiable data stored on its computers. Only authorized employees have access to the information you provide to CAC.

Linked sites

The CAC web sites have links to various other web sites that we think might be useful or of interest to you. CAC, however, cannot be responsible for and does not endorse the privacy practices or the content of its linked web sites. CAC urges you to review the privacy policies of any web sites you visit once you leave CAC's web sites. Links to various non-CAC web sites do not constitute or imply endorsement by CAC of these web sites, any products or services described on these sites, or of any other material contained in them.

HIPAA

If you would like more information regarding the Health Insurance Portability and Accountability Act (HIPAA) please visit the section, entitled HIPAA Policy located on the website.

Policy is subject to change

CAC is always looking to offer expanded features and functions that make health care more efficient and accessible for their patients. As additional features and functions are added, the privacy policy will be updated to correctly represent how information and features are being used. Please check this policy periodically as it is subject to change at any time.

Questions?

If you have any questions about our web site privacy policy and/or practices, please contact us at webmaster@chattallergy.com.